The Team Beside You
While Dr Lee provides your treatment, our dental assistants and reception team look after everything around it — the booking, the paperwork, your health fund claim, and the chairside support that makes an appointment feel manageable.
They are the first people you speak to and the people who stay with you through your visit.
Send an enquiryIzzy Cook
Izzy works across both reception and the surgery. She is often the first person you speak with when you call the practice or arrive for an appointment, and she is also the person assisting chairside during treatment.
That combined role means Izzy knows both sides of your visit: the appointment, the health fund claim and the paperwork, as well as what is happening in the surgery. If you have a question about a quote, a booking or what to expect at your next appointment, Izzy can help.
Izzy is also the main contact for practice enquiries and can help you understand your options for payment, health fund claiming and scheduling.
Divya Mohanan
Divya assists Dr Lee during treatment and prepares the surgery between patients. Her role covers infection control, preparing instruments and materials, and supporting patients throughout their appointment.
Divya’s focus is on making sure you are comfortable during treatment. She checks in with you, anticipates what is needed so appointments run smoothly, and gives you a moment to pause if you need one.
How Our Team Supports Your Visit
Before your appointment
Our reception team will confirm your appointment, answer questions about what is involved, and let you know what to bring — including your health fund card for on-the-spot HICAPS claiming, and any CDBS, DVA, WorkCover or TAC details.
During your appointment
A dental assistant is present throughout your treatment. We explain what is happening, check in with you regularly and work at a pace that suits you. If you would like to stop, ask a question or take a break, you only need to raise a hand.
After your appointment
Our team will explain any aftercare instructions, arrange your follow-up appointment if one is needed, process your health fund claim, and set up a payment plan through DentiCare or Pretty Penny Finance if that suits you better.
Book Your Appointment
Have a question for our team? Call 03 5792 2055 or send us an enquiry.
- Phone
- 03 5792 2055
- Address
- 72 Anzac Avenue, Seymour VIC 3660
- Hours
- Monday to Friday, 9am to 5pm
Wheelchair access is available at the rear of the practice. HICAPS is available for on-the-spot health fund claiming, so please bring your health fund card. We are a preferred provider for Medibank and Bupa, and we participate in Smile.com.au. Payment plans are available through DentiCare and Pretty Penny Finance.
Health funds
Frequently Asked Questions
Izzy Cook manages reception alongside her dental assisting role and can help with bookings, quotes, health fund questions and payment options.
Yes. A dental assistant supports every treatment appointment chairside, so you are never on your own during your visit.
Yes. We have HICAPS at the practice for on-the-spot claiming. Please bring your health fund card to your appointment.
Yes. Our team can talk you through payment plans available through DentiCare and Pretty Penny Finance before treatment begins.
Call the practice on 03 5792 2055 during opening hours, or send an enquiry through the website and our team will get back to you.
Wheelchair access is available at the rear of the practice. Let our team know when booking so we can make sure your visit is as easy as possible.